Effective Date: 18/01/25
Welcome to Moments of Matrimony! These Terms of Service (“Terms”) govern your access to and use of our website (https://momentsofmatrimony.co.uk/) and our wedding planning services. By using our website or engaging our services, you agree to these Terms.
1. Services
1.1 Scope of Services
Moments of Matrimony offers bespoke wedding planning and related services as described on our website. Specific details of services will be outlined in your service agreement with us.
1.2 Service Agreement
A signed agreement is required to confirm your booking. This agreement outlines the specific terms, responsibilities, and deliverables for your wedding planning service.
1.3 Customisation
Services are tailored to your needs and are subject to availability and feasibility as agreed during consultations.
2. Client Responsibilities
To ensure we deliver the best service possible, you agree to:
Provide accurate and timely information required for planning your wedding.
Respond promptly to communications to avoid delays.
Honour payment schedules as outlined in your service agreement.
3. Fees and Payment
3.1 Service Fees
Details of fees and pricing will be provided in your service agreement.
3.2 Deposits
A non-refundable deposit is required to secure your booking. The deposit amount and payment schedule will be outlined in your service agreement.
3.3 Cancellations and Refunds
If you cancel your service, fees paid (excluding the deposit) may be refunded at our discretion based on the time and resources already invested.
If we are unable to fulfil our obligations due to unforeseen circumstances, we will provide a refund or agree on an alternative arrangement.
4. Use of the Website
4.1 Acceptable Use
You agree to use our website for lawful purposes and refrain from:
Interfering with its operation.
Attempting to gain unauthorised access to systems or data.
Using our website for fraudulent or harmful activities.
4.2 Intellectual Property
All content on our website, including text, images, logos, and designs, is owned by Moments of Matrimony or its licensors and is protected by intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent.
5. Liability
5.1 Limitation of Liability
While we strive for excellence, Moments of Matrimony is not liable for:
Issues arising from third-party vendors or suppliers.
Unforeseen circumstances that impact the delivery of services (e.g., natural disasters, venue cancellations).
5.2 Indemnification
You agree to indemnify and hold harmless Moments of Matrimony from any claims, damages, or expenses resulting from your breach of these Terms or misuse of our services.
6. Confidentiality
We respect your privacy and will treat all personal information and wedding details as confidential. For more details on how we handle your data, please review our Privacy Policy.
7. Changes to Services or Terms
We reserve the right to update these Terms or modify our services as needed. Any updates will be posted on this page with the revised effective date. Continued use of our website or services indicates your acceptance of the updated Terms.
8. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or our services shall be resolved under the exclusive jurisdiction of the courts of England and Wales.
9. Contact Us
If you have any questions about these Terms, please contact us:
Email: weddings@momentsofmatrimony.co.uk
Phone: +44 7563 556059
© 2025 Moments of Matrimony. All rights reserved.
