Privacy Policy

Effective Date: 18/01/25

Moments of Matrimony is committed to protecting your privacy and ensuring your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, interact with us, or use our services.

1. Information We Collect

We may collect and process the following types of personal data:

1.1 Information You Provide to Us

Name, email address, phone number, and event details (e.g., wedding date, location).
Information provided when you fill out our contact form or make an enquiry.
Payment details when booking our services.

1.2 Information Collected Automatically

IP address, browser type, and device information.
Usage data, including pages visited and time spent on the site (collected via cookies).
1.3 Sensitive Personal Data
We do not intentionally collect sensitive personal data unless you voluntarily provide it (e.g., dietary requirements for events).

2. How We Use Your Information

We use your personal data to:

Respond to your enquiries and provide our wedding planning services.
Communicate with you about your event and our offerings.
Process payments and manage bookings.
Improve our website, services, and customer experience.
Comply with legal obligations.

3. Sharing Your Information

We may share your information with trusted third parties, including:

Vendors and suppliers (e.g., florists, venues, photographers) involved in your wedding.
Payment processors to facilitate secure transactions.
Service providers who help operate our website or manage our business.
We ensure all third parties handle your data securely and in compliance with applicable laws.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.

These cookies:

Help us understand how visitors use our website.
Enable certain functionalities, like remembering your preferences.
You can manage or disable cookies via your browser settings. However, some features of our website may not function properly if cookies are disabled.

5. Data Retention

We retain your personal data only as long as necessary to:

Provide our services.
Comply with legal or regulatory requirements.
Once no longer needed, your data will be securely deleted.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct inaccurate information.
Deletion: Request the deletion of your personal data.
Restriction: Limit how your data is processed.
Objection: Object to certain processing activities.
Data Portability: Request your data in a portable format.
To exercise your rights, please contact us at [Insert Contact Email]. We may need to verify your identity before processing your request.

7. Data Security

We take the security of your data seriously and implement appropriate measures to protect it from unauthorised access, loss, or misuse. However, no online transmission is completely secure, and we cannot guarantee the absolute security of your data.

8. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before submitting any personal data.

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: weddings@momentsofmatrimony.co.uk
Phone: ‪+44 7563 556059‬

© 2025 Moments of Matrimony. All rights reserved.